Ignoring Discrimination Complaints Can Be Extremely Costly

Employment Law Attorney Donald P. Knudsen writes the article "Ignoring Discrimination Complaints Can Be Extremely Costly." The article discusses an incident where an employee in eastern Arkansas suffered racial discrimination and racially-motivated abuse at the hands of his direct supervisor over a period of four years. Despite numerous complaints to the manager and the company president, the employer failed to conduct a meaningful investigation and ultimately fired the employee.

An employee in eastern Arkansas suffered racial discrimination and racially-motivated abuse at the hands of his direct supervisor over a period of four years. Despite numerous complaints to the manager and the company president, the employer failed to conduct a meaningful investigation and ultimately fired the employee. The employer’s indifference to the employee’s complaints resulted in a jury verdict in excess of $330,000. Read on to learn how that result could have been avoided.

Adrian Bryant worked for Jeffrey Sand as a deck hand on a barge that dredged sand from the Arkansas River. He was the only black employee who worked on the barge.

The evidence at trial revealed that Skaggs, Bryant’s direct supervisor, engaged in a pattern of racially-motivated abuse. The abuse included racial slurs, assigning more difficult tasks to Bryant than white employees, and taunting Bryant in an effort to get Bryant to fight with him.

Bryant complained to the manager on two occasions, and to the company president on at least four occasions. One co-worker corroborated Bryant’s complaints. Another co-worker wrote an anonymous email to the company president complaining of Skaggs’ treatment of Bryant.

The employer had no anti-discrimination policy. Furthermore, despite Bryant’s complaints and the corroborating information provided by a co-worker, the company provided no meaningful response: the company did nothing that could be accurately described as an investigation; the company never interviewed Bryant himself; the company never took disciplinary action against Skaggs; Skaggs’ discriminatory behavior continued throughout Bryant’s employment; and, after it completed its so-called “investigation,” it terminated Bryant’s employment.

Bryant brought suit pursuant to 42 U.S.C. § 1981(1) alleging a racially-hostile work environment and retaliatory termination.

The judge dismissed the retaliation claim for unknown reasons, but the racial- discrimination claim proceeded to trial.

At the conclusion of the trial, the jury found in Bryant’s favor. The jury awarded $1.00 as compensation; however, it awarded $250,000 as punitive damages(2). In addition, the court awarded $65,000 for Bryant’s attorney’s fees and another $1,000 for Bryant’s expenses incurred during the lawsuit. Jeffrey Sand appealed to the Eighth Circuit Court of Appeals.

On appeal, employer argued that there was not sufficient evidence to warrant submitting the issue of punitive damages to the jury. The court noted evidence that there were repeated complaints but the employer never once interviewed Bryant himself. They noted that Skaggs was never disciplined despite the fact that a co-worker corroborated Bryant’s complaints. The company had not adopted a non-discrimination policy. Those and other facts indicated the employer had demonstrated reckless indifference to Bryant’s rights which justified submission of the punitive damages claim to the jury.

The employer also argued that some of the evidence of racial discrimination should not have been presented to the jury because the events had occurred beyond the statutory time limitation for bringing suit. The court noted that these types of claims are covered by the “continuing violation rule.” Under that rule, if one act occurs within the time limitation period, then the plaintiff may recover for all acts that made up the hostile work environment even if they occurred prior to the time limitation.

Employer complained that the punitive damages award was disproportionate to the amount of compensatory damages which the jury awarded. The court agreed that the amounts were disproportionate; however, proportionality does not immediately render the amount of the award invalid. The court noted that the jury may have had difficulty determining how much money was appropriate to compensate Bryant but was very capable of determining how much money was necessary to punish Jeffrey Sand.

And the court found that the amount of attorney’s fees awarded by the court to Bryant’s attorneys was reasonable.

Jeffrey Sand learned a hard and very expensive lesson. Three simple steps could have prevented this outcome.

  • First, employer should have adopted a non-discrimination policy and distributed it to employees together with instructions telling employees what procedures to follow if they believe they are the victim of discrimination in the workplace;
  • If an employee complains of discrimination, or if the employer otherwise learns about potential discriminatory behavior, the employer must immediately investigate the charge, including talking with the victim to determine whether the claim has merit;
  • If the charge has merit, the employer must take immediate and appropriate disciplinary actions against the offending employee. The discipline should effectively end the inappropriate behavior and be sufficiently severe to persuade the employee and other employees that such behavior will not be tolerated and the employer is willing to take steps to eliminate it from the workplace.

These steps are not expensive and they are very simple to implement. Failure to do so can lead to financially devastating consequences.

If you need assistance drafting appropriate employment policies for your business, conducting investigations into employee complaints, or defending your business if a charge or lawsuit is filed, please don’t hesitate to contact me.

Donald P. Knudsen
Attorney at Law
605-719-3420 or


1 This statute is not the typical statute used to prosecute discrimination claims. The opinion does not explain why this statute was chosen; however, it is exclusively limited to racial discrimination claims (i.e., not gender discrimination, religious discrimination, age discrimination, etc.).

2 Punitive damages, sometimes referred to as exemplary damages, do not compensate the victim for any injuries. Instead, they are intended to punish the wrongdoer and make an example out of the wrongdoer as a means of deterring others from engaging in the same type of behavior.

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